Privacy Policy

This policy explains how Lincs Oil Tanks Limited (“we”, “us”) uses personal information when you visit lincs-oil-tanks.co.uk, request a quote or contact us.

1. Who we are

Lincs Oil Tanks Limited
Company number: 10161304
Registered in England and Wales
Registered office: 192 Victoria Street, Grimsby, DN31 1NX

Email: lincsoiltanks@googlemail.com
Tel: 01507 238012
Mob: 07796 243082

2. Information we collect

When you use our quote or contact form, we receive your name, email address, phone number, address and postcode, and your message. The form is sent to us by email.

When you email or phone us, we receive whatever details you choose to give us.

If you become a customer, we keep records of the work we do for you, such as quotes, invoices and installation certificates.

When you visit the website, our hosting provider records basic technical information, such as your IP address, browser and the pages you visit, to keep the website secure and working.

3. How we use it

• To reply to your enquiry and arrange a visit or risk assessment
• To give you a quote and carry out the work you ask us to do
• To issue installation certificates and keep the records we’re required to keep
• To keep the website secure and running properly
• With your consent, to measure how well our Google Ads work

4. Our lawful basis

We use your information to take steps at your request before entering into a contract, to perform our contract with you, to meet our legal obligations, and for our legitimate interests in running a safe and effective business. Where we rely on consent, such as for advertising cookies, you can withdraw it at any time.

5. Cookies

Our website only uses advertising cookies if you allow them. With your consent, we use the Google Ads tag to measure whether our adverts lead to enquiries. If you decline, Google Ads cookies are not set. Videos on our site are embedded in YouTube’s privacy-enhanced mode. You can change your choice at any time using the “Cookie settings” link at the bottom of every page.

6. Who we share information with

We don’t sell your information. We only share it with companies that provide services to us, such as our website hosting, email and IT providers and Google (for advertising, if you consent), and where we are required to by law.

7. How long we keep it

We keep enquiry details for as long as we need them to deal with your enquiry and any follow-up. Customer records, such as invoices and certificates, are kept for as long as the law requires, usually six years for accounting records.

8. Your rights

Under UK data protection law you can ask for a copy of your information, ask us to correct or delete it, object to or ask us to restrict how we use it, and withdraw consent at any time. To make a request, contact us using the details above. We’ll respond within one month.

If you’re unhappy with how we’ve handled your information, please contact us first. You can also complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113.

9. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page.